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2021/12/09

[Microsoft Teams] 對話空白問題

Problem

打開 Teams 與其他人的對話視窗,無法正常顯示對話內容,呈現空白狀態。


How-To

透過以下 script 清除 Teams cache。步驟:

  1. 將以下 script 存成 batch file
  2. 打開 PowerShell,執行 batch file
  3. 重新打開 Microsoft Teams

@echo off
taskkill /f /im teams.exe /t
timeout 2
del "%appdata%\Microsoft\Teams\Application Cache\Cache\*" /f /s /q
del "%appdata%\Microsoft\Teams\blob_storage\*" /f /s /q
del "%appdata%\Microsoft\Teams\Cache\*" /f /s /q
del "%appdata%\Microsoft\Teams\databases\*" /f /s /q
del "%appdata%\Microsoft\Teams\GPUCache\*" /f /s /q
del "%appdata%\Microsoft\Teams\IndexedDB\*" /f /s /q
for /d %%p IN ("%appdata%\Microsoft\Teams\IndexedDB\*") DO rmdir "%%p" /s /q
del "%appdata%\Microsoft\Teams\Local Storage\*" /f /s /q
del "%appdata%\Microsoft\Teams\tmp\*" /f /s /q


Reference

1. https://techcommunity.microsoft.com/t5/microsoft-teams/conversations-in-some-teams-empty-for-some-users/m-p/498036

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